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Privacy Policy, Terms & Conditions, Disclaimer

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The Importance of Clean Area Rugs at Home and Work

Effective Date: 01/01/2024

Welcome to Precision Carpet and Upholstery Cleaning (“Company,” “we,” “our,” or “us”). By using our website
https://precisioncarpetandupholstery.online, you agree to the following terms.

1. Information We Collect

We may collect:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information submitted through forms, calls, or messages

Automatically Collected Data:

  • IP address

  • Browser and device type

  • Pages visited and usage behavior

2. How We Use Your Information

We use your information to:

  • Provide and schedule services

  • Respond to inquiries

  • Process payments

  • Send confirmations and updates

  • Improve marketing and advertising campaigns

  • Comply with legal requirements

3. Sharing of Information

We do not sell personal information.

We may share data with:

  • Technicians or subcontractors (to perform services)

  • Payment processors

  • Marketing platforms (Google Ads, Meta Ads, etc.)

  • CRM and call tracking systems

  • Legal authorities when required

4. Call Tracking & Communication Consent

By contacting us (phone, form, or SMS), you agree that:

  • Calls may be recorded or monitored for quality and training

  • You may receive calls, texts, or emails related to your request

  • Message/data rates may apply

You can opt out at any time by replying STOP to SMS or contacting us.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Analyze traffic

  • Improve website performance

  • Run targeted ads

This may include:

  • Google Analytics

  • Google Ads

  • Meta (Facebook/Instagram) tracking

You can disable cookies via your browser settings.

6. Data Security

We implement reasonable security measures.
However, no online transmission is completely secure.

7. Your Rights (California – CCPA)

If you are a California resident, you have the right to:

  • Request access to your personal data

  • Request deletion of your data

  • Request that we do not sell your data

To submit a request, contact:
📧 info@precisioncarpetandupholstery.online

8. Terms of Service

By using this website or booking services:

  • You agree to provide accurate information

  • You understand that pricing may vary based on actual conditions

  • Services are subject to availability

We reserve the right to:

  • Refuse service

  • Cancel appointments

  • Update pricing if necessary

9. Payments & Refund Policy

  • Payment is due as agreed (before or after service depending on job)

  • Deposits may be required

  • Payments are generally non-refundable once service is completed

If you have concerns, contact us and we will make reasonable efforts to resolve issues.

10. Service Disclaimer

  • Results may vary depending on carpet condition, stains, and materials

  • Not all stains or odors can be fully removed

  • We are not responsible for:

    • Pre-existing damage

    • Wear and tear

    • Color fading or material sensitivity

11. Third-Party Links

We are not responsible for external websites linked from our site.

12. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Service delays beyond our control

13. Updates to This Policy

We may update this page at any time.
Changes will be posted with a new effective date.

14. Contact Information

Precision Carpet and Upholstery Cleaning
📧 Email: info@precisioncarpetandupholstery.online
📞 Phone: 3102690905